Frequently Asked Questions

Check this page for answers to common EHOB questions. Still need help? Contact our team directly for additional support.

What is My EHOB?

MY EHOB is a tool for saving and sharing EHOB product information and clinical resources. It’s free to create an account, and once you do, you can begin building custom collections of resources. Save them for yourself or share them with colleagues or patients.


Do I need to create a My EHOB account to access the clinical resources library?

No, anyone can access the clinical resources library! However, when you create a My EHOB account, you can build curated collections of resources you want to keep on hand. You can access your collections anytime within your free My EHOB account and share them with anyone.


What are “My Collections”?

“My Collections” allows you to organize and group your saved content—think of them like a folder on your desktop. Create and name your collection, then save resources there.

You can also share entire collections with others by using the “Share with colleagues” button.


How do I save individual items to my account?

Any page on the EHOB site with a “Save to My EHOB” folder icon—including products, resources, blogs and events—can be saved to one of your collections. Simply hit the “Save to My EHOB” icon and select the collection where you’d like to add it.


How do I share My EHOB resources or collections with others?

My EHOB makes it easy to share resources with anyone, even if they don’t have a My EHOB account themselves.

To share an individual resource or one of your collections, click the “Share with colleagues” icon. You’ll have the option to copy a shareable link or send the resource via email.


I’ve lost or forgotten my password – can you help?

Yes! Head to the My EHOB Library login page and click the password reset button in the Sign In box. You’ll be prompted to enter the email address associated with your account. Once you do, we’ll send a reset link to your inbox.


How do I update or manage my account settings?

Once you’re logged into your My EHOB account, click on the “My EHOB” dropdown menu and select “My Profile.” There, you can make any updates and save changes.


How do I delete my account?

We hate to see you go! To delete your account, navigate to “My Profile” within the “My EHOB” dropdown menu. At the bottom of the page, you’ll see a link where you can delete your account.

If there’s anything we can do to improve your My EHOB experience, please let us know. You can contact our customer support team here.

Don’t See the Answer You Need?

Contact a Sales Representative

Have a question about our products and do not know who to contact? Our team of our knowledgeable and friendly customer service specialists are available and eager to assist you.

Contact Us